SkaleHigh
EdTech / ParentingAI Product EngineeringSearch & Data Platforms

Becoming TheCuriousParent's Product & Engineering Muscle

How we took an ambitious parenting coaching startup from zero code to AI-first experiences—shipping a generative assistant and a high-precision school discovery engine in record time.

TheCuriousParent
Client
TheCuriousParent
Industry
EdTech / Parenting
Focus
GenAI, Search Platform
Engagement
2024 — ongoing

Starting From Zero

TheCuriousParent is on a mission to help modern families navigate schooling decisions and personalized coaching. When we first met the founding team they had no product, no engineering bench, and a long list of hypotheses they wanted to validate quickly.

We came onboard as the fractional CTO + product squad, shaped the initial roadmap, and secured AWS Activate credits on their behalf so the runway could go into growth instead of infrastructure bills.

Our mandate: build an intelligent assistant that stays current with new parenting content, then stand up a school search experience that actually understands how families ask questions—across languages, acronyms, typos, and location nuances.

From Vision to Shipping

GenAI Assistant & Knowledge Engine

  • Designed ingestion pipelines that continuously pull in curriculum updates, coaching playbooks, and moderated community answers.
  • Fine-tuned retrieval-augmented generation flows with guardrails for tone, factuality, and safe content, backed by evaluation harnesses we can rerun on every release.
  • Integrated cohorts-based analytics so coaching teams see trending questions and can drop in bespoke guidance.

Precision School Discovery

  • Implemented OpenSearch on AWS (funded via Activate credits) with custom analyzers, synonym maps, and per-field boosting strategies.
  • Built an iteration flywheel—14 tuning cycles—covering token filters, phonetic matching, k-NN reranking, and scoring scripts to balance accuracy with recall.
  • Wrapped everything with structured telemetry so we can compare query cohorts, identify zero-result patterns, and feed signals back into index design.

Search That Understands Real Parents

On paper a school lookup sounds straightforward. In practice parents mix boards, curriculums, locality nicknames, and postal codes in the same sentence. We engineered the index and query builders to thrive under that messiness.

Query Nuances We Handle

  • Typos & phonetics: “bethany hi school bengaluru” → Bethany High, Bangalore
  • Compound intents: “CBSE schools near 560078 with after-school tennis”
  • Acronyms vs full forms: “ICSE koramangala montessori”
  • Local nicknames: “schools around JP nagar phase 7”
  • Bias control: boosting official names over partial matches, but maintaining recall for address matches

Example Search Recipes

Scenario: Parent typos + board preference
Query → bethney cbse near bannerghatta rd

Scenario: Location + amenities
Query → montessori schools 560102 day care

Scenario: Acronym + neighborhood nickname
Query → ib jp nagar phase 3

Scenario: Address-first intent
Query → no 14 7th cross hsr layout schools

Scenario: Multi-factor filter
Query → cbse affordable school near electronic city phase 1

The final result set generation blends OpenSearch relevance with curated business rules, ensuring verified partner schools can still surface without breaking the integrity of rankings.

Operational Flywheel

Observability

Instrumented every pipeline with structured logs, latency budgets, and guardrail alerts so the founding team can run lean without surprises.

Content Velocity

Weekly data pushes for new schools, admission updates, and coaching playbooks flow through versioned ingestion jobs—no manual uploads needed.

Experimentation

Launch toggles let us test alternate prompt templates, search scoring, and UI messages without redeploying core services.

Business Impact

GenAI MVP in 6 Weeks

From whiteboard to deployed parenting assistant with continuous learning loops.

14 Search Iterations

Fine-tuned relevance in production without losing velocity, backed by analytics dashboards.

Zero DevOps Hire

Fully managed stack on AWS Activate credits with IaC playbooks handed over to the founders.

TheCuriousParent now runs live coaching cohorts, converts search traffic into discovery calls, and continues to co-build with us on roadmap priorities—all without carrying in-house engineering overhead.